Peace of Mind Included
Warranty Information
Every Rise Home comes backed by a comprehensive warranty program. Your investment is protected from day one.
What's Covered
Your Rise Home Warranty
We follow Texas’s builder warranty requirements and build above them. Here’s exactly what’s protected.
1
Year Workmanship
Full coverage on construction workmanship and material installation throughout the home.
- Drywall, paint & texture
- Flooring installation
- Cabinets & millwork
- Doors, windows & hardware
- Exterior trim & siding
2
Year Systems
Protection on your home’s major mechanical, electrical, and plumbing systems.
- HVAC system & ductwork
- Electrical wiring & panels
- Plumbing pipes & fixtures
- Water heater installation
- Gas lines & connections
3
Year Structural
Long-term structural protection on your home’s foundation and load-bearing components.
- Foundation & concrete slab
- Load-bearing walls
- Roof framing & structure
- Beams, columns & headers
- Structural steel components
FAQ
Common Warranty Questions
How do I submit a warranty claim?
Call our warranty line at 915.422.2892 or email warranty@risehomes.net. A coordinator will respond within 2 business days and schedule a site assessment.
What is NOT covered?
Normal wear and tear, homeowner-caused damage, acts of nature (floods, hail, earthquake), and manufacturer appliance warranties are excluded from Rise’s builder warranty.
Is my warranty transferable if I sell?
The 10-year structural warranty transfers to subsequent buyers during the active coverage period. Contact us for transfer documentation requirements.
Does Rise use in-house or third-party repair crews?
Rise Homes manages all warranty repairs using our established subcontractors who built your home. We don’t outsource to unknown third parties.
How long do repairs take to complete?
Most warranty repairs are completed within 10–15 business days. Larger structural repairs may take longer based on material availability. We’ll keep you updated every step of the way.
Are appliances covered under Rise's warranty?
Appliances carry manufacturer warranties, not builder warranties. Rise will help you contact the manufacturer and facilitate any warranty claims during your first year in the home.
Need Warranty Support?
Our warranty team is standing by Monday–Friday, 8am–5pm.